Modern Slavery Statement

1. Introduction

1.1 This Modern Slavery Statement ("Statement") is made by PlumbGo Ltd (the Company), a private limited company registered in England and Wales under company number 17094157, with its registered office at 7 Moor Lane, Cleadon, Sunderland, England, SR6 7TN. After this first reference, PlumbGo Ltd is referred to as "the Company".
1.2 Although the Company is not legally required to publish a statement under the Modern Slavery Act 2015, it is committed to acting ethically and with integrity in all business dealings.

2. Our Business

2.1 The Company operates PlumbGo.live ("the Website") and the PlumbGo platform ("the Platform"), which connects Homeowners with self-employed Engineers.
2.2 The Company does not provide plumbing or heating services and does not employ Engineers.
2.3 Engineers operate as independent, self-employed contractors and are responsible for their own business practices, compliance, and conduct.

3. Our Commitment

3.1 The Company is committed to preventing modern slavery, human trafficking, forced labour, and exploitation within its operations.
3.2 The Company expects all Users, including Engineers, to act lawfully, ethically, and with integrity.

4. Supply Chain and Risk Assessment

4.1 The Company's operations involve:

• software development;
• hosting and technology services;
• customer support;
• marketing and administrative functions.

4.2 The Company does not operate in high-risk sectors or jurisdictions.
4.3 The Company's supply chain primarily consists of reputable UK-based and international technology providers with established compliance frameworks.

5. Expectations of Engineers

5.1 Engineers using the Platform must:

• operate lawfully and ethically;
• comply with UK employment and labour laws;
• ensure that any subcontractors are treated fairly and legally;
• avoid any form of exploitation or forced labour.

5.2 The Company may suspend or terminate accounts where there is evidence of unlawful or unethical conduct.

6. Due Diligence

6.1 The Company undertakes reasonable due diligence on suppliers and service providers, including reviewing:

• compliance statements;
• contractual commitments;
• data protection and ethical standards.

6.2 The Company does not knowingly engage with any supplier involved in modern slavery or human trafficking.

7. Training and Awareness

7.1 The Company promotes awareness of modern slavery risks among its staff and contractors.
7.2 Staff involved in supplier management or compliance receive appropriate guidance.

8. Reporting Concerns

8.1 Users or third parties may report concerns relating to modern slavery or unethical conduct to support@plumbgo.live.
8.2 The Company will review all reports and take appropriate action.

9. Continuous Improvement

9.1 The Company is committed to reviewing and improving its policies and procedures to reduce the risk of modern slavery within its operations and supply chain.

10. Approval

10.1 This Statement has been approved by the Company's director and will be reviewed annually.