Environmental & Sustainability

1. Introduction

1.1 This Environmental & Sustainability Statement ("Statement") sets out the commitment of PlumbGo Ltd (the Company) to environmental responsibility and sustainable business practices.
1.2 The Company is a private limited company registered in England and Wales under company number 17094157, with its registered office at 7 Moor Lane, Cleadon, Sunderland, England, SR6 7TN. After this first reference, PlumbGo Ltd is referred to as "the Company".
1.3 The Company recognises the importance of reducing environmental impact and promoting sustainability across its operations.

2. Our Business Model

2.1 The Company operates PlumbGo.live ("the Website") and the PlumbGo platform ("the Platform"), which connect Homeowners with self-employed Engineers.
2.2 The Company does not provide plumbing or heating services and does not employ Engineers.
2.3 The Company's environmental impact primarily relates to:

• digital infrastructure;
• office operations;
• technology supply chain;
• indirect environmental influence through Engineers' activities.

3. Our Environmental Commitments

3.1 The Company is committed to:

• minimising its carbon footprint;
• reducing waste;
• promoting responsible resource use;
• supporting sustainable practices within the trades sector.

3.2 The Company aims to operate in a manner that is environmentally responsible and aligned with modern sustainability expectations.

4. Digital Infrastructure

4.1 The Company uses cloud-based hosting providers that prioritise:

• energy-efficient data centres;
• renewable energy usage where available;
• responsible hardware lifecycle management.

4.2 The Company regularly reviews its technology partners to ensure alignment with sustainability standards.

5. Office and Operational Practices

5.1 The Company promotes environmentally responsible practices within its operations, including:

• reducing paper usage through digital-first processes;
• minimising energy consumption;
• recycling and responsible waste disposal;
• encouraging remote work to reduce travel emissions.

5.2 The Company aims to continually improve operational efficiency to reduce environmental impact.

6. Influence on Engineers

6.1 While Engineers operate independently, the Company encourages sustainable practices, including:

• responsible disposal of materials;
• minimising waste on jobs;
• using energy-efficient tools and equipment;
• reducing unnecessary travel through accurate scheduling.

6.2 The Company may provide guidance or resources to promote sustainability within the trades sector.

7. Real-Time Availability and Environmental Impact

7.1 Real-time availability displayed on the Platform is provided for general informational purposes only.
7.2 By helping Homeowners identify nearby Engineers, the Platform may indirectly reduce unnecessary travel and emissions.
7.3 Availability indicators are updated by Engineers and may not always reflect actual travel patterns.

8. Supply Chain Responsibility

8.1 The Company works with suppliers and service providers who demonstrate:

• ethical practices;
• environmental responsibility;
• compliance with relevant regulations.

8.2 The Company reviews supplier policies where appropriate to ensure alignment with sustainability values.

9. Continuous Improvement

9.1 The Company is committed to ongoing improvement of its environmental performance.
9.2 Future initiatives may include:

• carbon footprint assessments;
• sustainability reporting;
• enhanced digital efficiency;
• partnerships promoting green practices in the trades sector.

10. Feedback

10.1 Users and stakeholders may provide feedback or suggestions regarding environmental practices by contacting support@plumbgo.live.

11. Changes to This Statement

11.1 The Company may update this Statement from time to time.
11.2 The latest version will be published on the Website.

12. Governing Law

12.1 This Statement is governed by the laws of England and Wales.
12.2 The courts of England and Wales have exclusive jurisdiction.