Website Disclaimer

1. Introduction

1.1 This Website Disclaimer ("Disclaimer") applies to your use of PlumbGo.live ("the Website") and the PlumbGo platform ("the Platform").
1.2 The Website and Platform are operated by PlumbGo Ltd (the Company), a private limited company registered in England and Wales under company number 17094157, with its registered office at 7 Moor Lane, Cleadon, Sunderland, England, SR6 7TN. After this first reference, PlumbGo Ltd is referred to as "the Company".
1.3 By accessing or using the Website or Platform, you accept this Disclaimer.

2. No Professional Advice

2.1 The Website and Platform provide general information only.
2.2 Nothing on the Website or Platform constitutes:

• professional advice;
• technical guidance;
• instructions for carrying out works;
• recommendations of any Engineer.

2.3 You must obtain independent professional advice before relying on any information provided.

3. Nature of the Platform

3.1 The Platform enables Homeowners to view and contact self-employed Engineers.
3.2 The Company:

• does not provide plumbing, heating, or related services;
• does not employ or engage Engineers;
• does not supervise or monitor works;
• does not guarantee the suitability, qualifications, or availability of any Engineer.

3.3 Any agreement for works, pricing, or attendance is strictly between the Homeowner and the Engineer.

4. Real-Time Availability

4.1 Real-time availability displayed on the Platform is provided for general informational purposes only.
4.2 It does not guarantee that any Engineer is:

• available;
• able to respond;
• willing to accept a job;
• able to attend at any particular time.

4.3 Availability indicators are updated by Engineers and may not always reflect their actual status.

5. Accuracy of Information

5.1 The Company makes reasonable efforts to ensure that information on the Website is accurate and up to date.
5.2 However, the Company does not guarantee:

• the accuracy, completeness, or reliability of any information;
• that the Website or Platform will be error-free;
• that content provided by Users is correct or current.

5.3 Engineers are solely responsible for the accuracy of their profiles, availability, and information.

6. External Links

6.1 The Website may contain links to third-party websites.
6.2 The Company:

• does not endorse or approve third-party content;
• is not responsible for the availability, accuracy, or security of third-party websites;
• accepts no liability for any loss or damage arising from their use.

7. Limitation of Liability

7.1 To the fullest extent permitted by law, the Company accepts no liability for:

• any loss, damage, or injury arising from works carried out by an Engineer;
• any reliance on information provided on the Website or Platform;
• any indirect, consequential, or economic loss;
• any loss of income, business, or opportunity;
• any errors, omissions, or interruptions in the Website or Platform.

7.2 The Company is not responsible for:

• the acts, omissions, or conduct of any Engineer;
• delays, cancellations, or failures by an Engineer;
• disputes between Homeowners and Engineers.

8. No Warranties

8.1 The Website and Platform are provided on an "as is" and "as available" basis.
8.2 The Company makes no warranties, express or implied, regarding:

• availability;
• performance;
• suitability;
• accuracy;
• reliability.

9. Viruses and Security

9.1 The Company takes reasonable steps to protect the Website and Platform.
9.2 However, the Company does not guarantee that:

• the Website will be secure;
• the Website will be free from viruses or harmful code.

9.3 Users are responsible for implementing their own security measures.

10. Changes to This Disclaimer

10.1 The Company may update this Disclaimer from time to time.
10.2 The latest version will be published on the Website.

11. Governing Law

11.1 This Disclaimer is governed by the laws of England and Wales.
11.2 The courts of England and Wales have exclusive jurisdiction.