Cookie Policy

1. Introduction

1.1 This Cookie Policy explains how PlumbGo.live ("the Website") and the PlumbGo platform ("the Platform") use cookies and similar technologies.
1.2 The Website and Platform are operated by PlumbGo Ltd (the Company), a private limited company registered in England and Wales under company number 17094157, with its registered office at 7 Moor Lane, Cleadon, Sunderland, England, SR6 7TN. After this first reference, PlumbGo Ltd is referred to as "the Company".
1.3 This Policy should be read together with the PlumbGo Privacy Policy.

2. What Are Cookies

2.1 Cookies are small text files stored on your device when you visit a website.
2.2 Cookies allow the Website to recognise your device, improve functionality, and enhance your experience.
2.3 Cookies may be "session cookies" (deleted when you close your browser) or "persistent cookies" (stored for a defined period).

3. Types of Cookies We Use

The Company uses the following categories of cookies:

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Website and Platform.
They enable functions such as:

• account login
• security and authentication
• navigation
• basic platform functionality

These cookies cannot be disabled.

3.2 Performance and Analytics Cookies

These cookies help the Company understand how Users interact with the Website, including:

• page visits
• traffic sources
• device information
• usage patterns

The Company uses this information to improve the Platform.

3.3 Functionality Cookies

These cookies enable enhanced features, such as:

• remembering preferences
• maintaining session state
• improving user experience

3.4 Advertising and Marketing Cookies

The Company may use cookies to:

• measure campaign performance
• understand user interests
• deliver relevant content

The Company does not sell personal data to third parties.

4. Third-Party Cookies

4.1 The Website may use third-party services that place cookies on your device, including:

• analytics providers
• hosting providers
• security tools
• performance monitoring tools

4.2 These third parties may process data in accordance with their own privacy policies.

5. Cookie Consent

5.1 When you first visit the Website, you will be presented with a cookie banner requesting your consent for non-essential cookies.
5.2 You may accept or reject non-essential cookies.
5.3 Strictly necessary cookies will operate regardless of consent.

6. Managing Cookies

6.1 You may manage or delete cookies through your browser settings.
6.2 Disabling certain cookies may affect the functionality of the Website or Platform.
6.3 Instructions for managing cookies can typically be found in your browser's help section.

7. Real-Time Availability Data

7.1 Real-time availability displayed on the Platform may rely on cookies or similar technologies to maintain session state and functionality.
7.2 This information is provided for general informational purposes only and does not guarantee that any Engineer is available, able to respond, or willing to accept a job.

8. Changes to This Policy

8.1 The Company may update this Cookie Policy from time to time.
8.2 The latest version will be published on the Website.

9. Contact

For questions regarding this Cookie Policy, contact:
support@plumbgo.live