Plumbing & heating advice

Straight answers to the things people actually ring up about, written by people who do the work. No filler, and nothing that tells you to touch a gas appliance yourself.

Boilers

Why does my boiler keep losing pressure?

Boiler pressure dropping again? What the gauge should read, the three things that actually cause it, and when topping it up is hiding a real problem.

Boilers

Your boiler stops every time it gets cold — here is why

The most common winter boiler callout in the North East is not a broken boiler. It is a frozen condensate pipe. How to spot it, how to thaw it safely, and how to stop it happening again.

Landlords

Landlord gas safety certificates: what you actually need

What a CP12 covers, how often you need one, when tenants must get a copy, and how it differs from an EICR or EPC. Written for landlords in the North East.

Heating

Radiators cold at the bottom, hot at the top

Cold at the top means air. Cold at the bottom means sludge. What the difference tells you, whether a power flush is worth it, and how to stop it coming back.

Emergency

Burst pipe: what to do in the first ten minutes

Where your stopcock is, what to turn off and in what order, and what to do about electrics and insurance before an engineer arrives.

Boilers

What actually decides the price of a new boiler

Why two quotes for "a new boiler" can be thousands apart, what should be included, and the questions to ask before you accept one.

Boilers

What is actually included in a boiler service?

What a proper annual service covers, how long it should take, and how to tell a real service from a five-minute look and a sticker.

Drainage

Blocked drains: what you can try, and when to call someone

How to tell a simple blockage from a drain problem, what actually works, and why caustic drain cleaners are usually the wrong answer.

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